Refund policy

Amilwa Return & Exchange Policy

Didn’t like your Amilwa look? No worries, we want you to love your purchase. You can request a return or exchange within 48 hours of delivery.
Important Requirements
To ensure a smooth process, please note the following:
  • Timeframe: Return or exchange requests must be raised within 48 hours of delivery.
  • Unboxing Proof: To process your request, video proof of unpacking the product is mandatory. Please ensure the video clearly shows the condition of the package and the product upon opening.
How to Request a Return/Exchange
Follow these 3 easy steps:
  1. Email Us: Send your request, including the required unboxing video, to phlinxservices@gmail.com.
  2. Verification: Your request will be verified within 2 business days.
  3. Next Steps: If your request is approved, further instructions will be sent to your email.